Field Application Scientist

Genedata transforms data into intelligence with innovative software solutions that incorporate extensive biopharma R&D domain knowledge. Multinational biopharmaceutical organizations and cutting-edge biotechs around the globe rely on Genedata to digitalize and automate data-rich and complex R&D processes. From early discovery all the way to the clinic, Genedata solutions help maximize the ROI in R&D expenditure. Founded in 1997, Genedata is headquartered in Basel, Switzerland with additional offices in Boston, London, Munich, San Francisco, Singapore, and Tokyo.

About the Role

We are looking for a Field Application Scientist within our Genedata Screener® business unit. This position offers an exciting opportunity to support, shape, and promote a successful, cutting-edge software system widely applied in biopharmaceutical research. You will experience a high level of interactivity and responsibility in a growing global company.

As a Field Application Scientist, you will provide expert scientific and technical support for our customers. You will investigate customer workflows and IT infrastructures to understand their needs, design solutions, and manage projects to deliver these solutions. You will also support our sales team with product expertise, scientific presentations, and software demonstrations.

This opportunity is perfect for those looking to transition away from the bench and/or hands-on research into a technical support role aiding drug discovery efforts using enterprise software.

Our full-time position in our Lexington, MA location offers an exciting opportunity to support, shape, and promote a cutting-edge platform for automating biopharmaceutical research. You will have a high level of responsibility in a growing global company. Up to 20% travel is required within North America and occasional travel to Europe.

We are offering a base salary of between $80,000 to $100,000 for this position.

Your Responsibilities

• Provide software demonstrations, training, and technical support
• Identify customer needs and map them to the capabilities of Genedata Screener
• Deliver scientific consulting and professional services for customer projects
• Act as interface between our internal teams and customer’s cross-functional partners including scientific and IT partners
• Propose, plan, execute, and manage internal and external projects, such as scientific consulting, software implementation, and data analysis projects
• Prepare and give scientific and technical presentations

Skills & Experience

• Advanced degree in sciences relevant to Biotech & Biopharma
• Experience with assay data analysis, preferably in a pharmaceutical/biotech environment
• Experience with a scripting language (preferably Python) and familiarity with UNIX systems is advantageous
• Ability to effectively manage multiple priorities and projects
• A motivated and ambitious self-starter who can work effectively within a team
• Must be legally authorized to work for any employer in the U.S.