Support and training are included with Genedata products. Additional services, which enrich the standard portfolio offerings, are used by Genedata customers at pharmaceutical and biotechnology R&D companies worldwide.
Genedata accommodates a variety of learning styles with training available in standard courses, tailored tutorials, on-site training, e-learning, and lunch-and-learn sessions.
Management and server hosting provided at the Genedata Computing Center. Services include data backups, disaster recovery procedures, storage optimization and database tuning, and secure network configuration.