The Request Management Module, tailored specifically to the needs of large molecule R&D workflows, increases operational efficiency by streamlining requesting and task managing processes. It tracks the full lifecycle of task scheduling and enables a central and real-time overview of the progression of all requests. The module is used to prioritize, schedule, and fulfill complex, iterative, multi-step requests and to communicate status updates for each task to ensure that all steps are completed on time. By standardizing and simplifying intergroup communication, it facilitates seamless collaboration in a division-of-labor environment in which completion of experiments requires the close interaction of many specialized groups, such as molecular biology, expression, purification, analytics, and assay teams, plus the integration of tasks performed by CROs and other external collaborators.
Specialized request planning and tracking dashboards for each group provide comprehensive overviews of all requests and their status and facilitate the prioritization and planning of activities. The module provides direct and detailed background information about the request (e.g., records of the requested proteins, expression constructs, cell lines) as well as drill downs to related information, such as data from previous experiments performed by other groups (e.g., expression system used and titers). Automated email notifications provide timely updates to all involved parties and trigger specific actions along the overall progression of a request through the organization, based on configurable and pre-defined cascades depending on e.g., the protein format (mono/bispecific therapeutics, reagents) or cell line type.