Mass Spectrometry Scientist/Field Application Specialist, USA – San Francisco

The Position

We are looking for a Mass Spectrometry Scientist to join our growing scientific support team in our San Francisco Office.  This position will leverage your knowledge and expertise in mass spectrometry and data analysis in support of biopharmaceutical customers using our highly innovative software product Genedata Expressionist®. The software addresses critical needs of biotherapeutic research and development organizations seeking scalability and flexibility for a variety of mass spectrometry based applications.

As part of our professional services team, you will act at the interface of science and business as a Mass Spectrometry Expert, working closely with external customers as well as internal sales and development teams. We are looking for someone who is curious and inquisitive, with an ability to understand and present complex issues in a simple and rational way.

This interdisciplinary, multi-faceted position offers an exciting opportunity to support, shape, and promote a successful, cutting-edge software solution. The position offers a high level of interactivity and responsibility in a growing company, and the opportunity to work as part of a strong international team.

This full-time position is based at our office in San Francisco, CA. It requires about 20% travel within North America, and occasional travel to Europe.

Key Responsibilities

  • Support our users as a domain expert in mass spectrometry data analysis
  • Respond to customer inquiries and troubleshooting requests
  • Plan and deliver training at customer sites
  • Support our sales teams with product expertise, scientific presentations, and software demonstrations
  • Identify customer needs, and map them to the capabilities of the software
  • Manage software installations and upgrades for customers
  • Define appropriate service projects with customers to fulfill unmet needs
  • Manage, execute, and deliver service projects for our customers
  • Compile customer feedback and identify new analytical methods and solutions to address customers’ challenges

    Your Profile

    Essential Skills and Experience:

    • Ph.D. in Analytical Sciences, Biochemistry, Bioinformatics or related fields
    • 3+ years of relevant experience in mass spectrometry
    • Background in protein analysis and biotherapeutics characterization are highly desirable
    • Understanding of statistics and familiarity with UNIX systems are a plus
    • Good presentation abilities and excellent verbal and written communication skills in English
    • Ability to collaborate in a cross-functional environment
    • Strong initiative and dedication to quality of work
    • Legal authorization to work in the United States on a full-time basis for any employer is required.

      About Genedata

      Genedata is an exceptional company. With over two decades of success in research informatics due to closely-knit teams of scientists, developers and business experts, Genedata has achieved steady and continuous growth since inception. As a private and majority employee-owned organization, we empower each employee to be a contributing voice in the company operations and evolution. Our collective expertise in research informatics, combined with our open and scalable computational solutions, makes us the leading software provider in R&D informatics for biotech, pharmaceuticals, and related life sciences. We are headquartered in Basel, Switzerland and have subsidiaries in Germany, US, UK, Japan and Singapore.

      About Genedata Expressionist

      Genedata Expressionist® is a comprehensive enterprise software platform for managing, processing, analyzing, and reporting of mass spectrometry data in application areas such as biotherapeutics characterization, proteomics, and metabolomics. Configured data processing workflows enable the implementation of tailored solutions, enabling automation and harmonization of complex data analysis processes. Integrated data- and project-management helps organizations to streamline methods and efficiently manage data, results, and reports. Built on an open and scalable client-server architecture, the solution can handle large experimental data sets from all major vendors and technology platforms and can be easily integrated into existing research and development IT environments. 

      Are You Interested?

      If you are interested in this position, please submit your CV and motivation letter.
      Genedata only accepts CVs and resumes directly from candidates. Personnel recruitment agencies need not respond.
      Legal authorization to work in the United States on a full-time basis for any employer is required.
      Genedata is an Equal Opportunity Employer.