IT Operations

Our IT operations team works in close collaboration with our software engineering and business teams. The team manages and maintains our external and internal IT infrastructure, including our network hardware (servers and work stations) as well as our software platforms in the cloud.  Duties include designing IT solutions tailored to individual needs and preparing strategies for coordinating IT systems across different divisions and regions. This also includes installing, configuring, and troubleshooting hardware, taking care of software issues, and supporting applications and databases. The team also gives internal trainings and contributes to the customer-support knowledge base.

To work in IT operations, it is essential to have a good grasp of the latest computer and network technologies and a solid understanding of routing and switching technologies, firewalls, and common operating systems. We look for people who are also conversant with legal IT issues, especially data protection, cloud installations, and information security. As with all Genedata employees, we look for team players, who are willing to take the extra step to make the life of our colleagues easier and have a strong support spirit.