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Scientific Consultant / Field Application Specialist

  • Japan, Tokyo
  • 100%
  • Genedata Screener
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Genedata transforms data into intelligence with innovative software solutions that incorporate extensive biopharma R&D domain knowledge. Multinational biopharmaceutical organizations and cutting-edge biotechs around the globe rely on Genedata to digitalize and automate data-rich and complex R&D processes. From early discovery all the way to the clinic, Genedata solutions help maximize the ROI in R&D expenditure. Founded in 1997, Genedata is headquartered in Basel, Switzerland with additional offices in Boston, London, Munich, San Francisco, Singapore, and Tokyo.

About the Role

We are looking for a Scientific Consultant / Field Application Specialist within our Genedata Screener business unit. This position offers an exciting opportunity to support, shape, and promote a successful, cutting-edge software system. You will experience a high level of interactivity and responsibility in a growing company, and the opportunity to work as part of a strong global team.

Your Responsibilities

  • Act as an interface between science, technology and sales, working with both customer scientists and IT persons using our software systems as well as internal business, product management, service and development teams.
  • Provide software demonstrations, training, and technical support
  • Work with customers through all phases of the sales cycle, including managing and delivering scientific pre-sales, consulting, and implementation projects. After a successful sale, continuing to provide user training, scientific consulting, and product support, and managing service projects from inception to completion.
  • Internally work with the Tokyo and global teams to establish and present good solutions for customer needs, orchestrate the work of overseas service and implementation teams on customer projects, provide customer feedback to product management, and support the sales team in customer presentations and demonstrations.

Skills & Experience

  • Master’s degree in biology, bioinformatics, pharmacology, or biotechnology
  • Experience with scientific data analysis software (e.g. Pipeline Pilot, Graphpad Prism, MatLab)
  • Experience with scientific support or consulting to customers
  • Experience with drug discovery is a plus
  • A good communicator with customers to understand what they are aiming to do
  • Mastery of Japanese as a native language, and good English conversation skills to communicate with colleagues with web meetings and emails
  • Experience with basic UNIX systems and scripting language (preferably Python) 
  • A motivated and self-starter who can work proactively within a team
What We Offer

Genedata is on a mission to accelerate the pace of biopharma R&D. Our enterprise software solutions digitalize and automate lab operations so scientists can discover insights faster, push scientific boundaries farther, and drive change right now. With over two decades of success due to closely-knit teams of scientists, software engineers, and business experts, Genedata has become the market-leading provider of enterprise software solutions for biopharma R&D.

As a private and majority employee-owned organization, we empower each employee to be a contributing voice in the company operations and evolution. Our collective expertise in scientific R&D informatics, combined with our open and scalable software platform, makes us the essential technology for the operations of top biopharma companies and innovative biotechs worldwide.

We are headquartered in Basel, Switzerland and have subsidiaries in the US, Germany, UK, Japan, and Singapore.

Genedata offers an attractive Total Reward Package comprised of a competitive salary and attractive benefits in return for your contribution to our success.

As an equal opportunity employer, Genedata proudly celebrates diversity and believes in an inclusive workplace.

Next Steps

Genedata does not accept applications from recruitment agencies.
If you are interested in this position, please apply directly here.

Apply Now