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Scientific Account Manager / Field Application Scientist

  • USA, Lexington (MA)
  • 100%
  • Genedata Screener
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The biopharmaceutical industry is on the verge of a digitalization revolution, adopting data-driven R&D approaches in order to develop innovative therapies quicker. Genedata’s market-leading enterprise software is fueling this revolution, enabling both global biopharma giants and cutting-edge biotechs to leverage biopharma R&D data analytics so they can find breakthrough therapies faster and improve outcomes sooner for patients worldwide. Join this digital transformation and help scientists around the world accelerate the pace of biopharma R&D.

About the Role

We are looking for a Scientific Account Manager / Field Application Scientist within our Genedata Screener® business unit. This position offers and exciting opportunity to support, shape, and promote a successful, cutting-edge software system widely applied in biopharmaceutical research. You will experience a high level of interactivity and responsibility in a growing company, and the opportunity to work as part of a strong global team.

This full-time position is based in Lexington, MA and requires about 20% travel within North America and occasional travel to Europe. 

Your Responsibilities

  • Acting as an interface between the customer and internal personnel by working with external customer scientists, project managers, and IT personnel as well as internal business, product management, and development teams.
  • Working with customers through all phases of the sales cycle, from pre-sales engagement through productive roll-out.
  • Activities include customer presentations, software demonstrations, user training, product support, and providing customer feedback to product management.
  • Leading management of service projects from inception to completion. This includes coordinating the work of the service and implementation teams, ensuring the quality of implementations, and guaranteeing adherence to budget and timelines.

Skills & Experience

  • We are looking for candidates with a degree or experience in the life sciences, quantitative biology, bioinformatics, applied physics, or applied mathematics;
  • Knowledge of a range of bioassay / screening technologies including high content imaging, kinetic, and SPR assays.  For additional technologies and applications we support, please visit our website;
  • Ability to successfully interact with managers, scientists at all levels, and IT experts;
  • Knowledge of the drug discovery process and experience in the analysis of high-throughput screening data is preferred;
  • Experience with software development, Python scripting, AWS, and familiarity with UNIX systems is advantageous;
  • A background in statistics is beneficial;
  • Must be currently located in the U.S.;
  • Legal authorization to work on a full-time basis for any employer in the U.S. is required.
What We Offer

Genedata is on a mission to accelerate the pace of biopharma R&D. Our enterprise software solutions digitalize and automate lab operations so scientists can discover insights faster, push scientific boundaries farther, and drive change right now. With over two decades of success due to closely-knit teams of scientists, software engineers, and business experts, Genedata has become the market-leading provider of enterprise software solutions for biopharma R&D.

As a private and majority employee-owned organization, we empower each employee to be a contributing voice in the company operations and evolution. Our collective expertise in scientific R&D informatics, combined with our open and scalable software platform, makes us the essential technology for the operations of top biopharma companies and innovative biotechs worldwide.

We are headquartered in Basel, Switzerland and have subsidiaries in the US, Germany, UK, Japan, and Singapore.

Genedata offers an attractive Total Reward Package comprised of a competitive salary and attractive benefits in return for your contribution to our success.

As an equal opportunity employer, Genedata proudly celebrates diversity and believes in an inclusive workplace.

Next Steps

Genedata does not accept applications from recruitment agencies.
If you are interested in this position, please apply directly here.

Apply Now!