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Sales Operations Manager

  • USA, Lexington (MA)
  • 100%
  • Genedata
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The biopharmaceutical industry is on the verge of a digitalization revolution, adopting data-driven R&D approaches in order to develop innovative therapies quicker. Genedata’s market-leading enterprise software is fueling this revolution, enabling both global biopharma giants and cutting-edge biotechs to leverage biopharma R&D data analytics so they can find breakthrough therapies faster and improve outcomes sooner for patients worldwide. Join this digital transformation and help scientists around the world accelerate the pace of biopharma R&D.

About the Role

We are looking for a Sales Operations Manager in Basel, Switzerland or Boston, Massachusetts to join our growing organization supporting our highly innovative software products, which digitalize biopharmaceutical R&D processes and streamline the entire R&D workflow to increase throughput and improve data quality.

As the Sales Operations Manager, you will catalyze Genedata’s business by coordinating sales activities across the product-focused sales organizations of the individual teams. You will monitor global opportunities, drive them to success by harmonizing sales efforts and facilitating communication between the account managers involved. Furthermore, you will coach sales teams and act as a liaison while delivering global revenue growth and meeting objectives of the different teams.

This is a full-time position either based in Boston USA or Basel Switzerland reporting to the CEO.

Your Responsibilities

  • Contribute to sales training and development across the Genedata organization globally, with focus on strategic B2B sales and business development
  • Identify from the activities of the sales teams emerging global sales opportunities, coordinate their approach and monitor the sales process, promote communication between team members to achieve better outcomes
  • Consult product focused sales teams in best practices.
  • Influence and cultivate relationships between sales teams across business units to foster win-win solutions
  • Engage the appropriate other departments (regional, national, global) necessary to work towards common business goals
  • Work with teams to create global company policies and plans for sales
  • Support corporate revenue forecasting process
  • Coordinate and organize global sales meetings as well as in internal meetings between product focused sales teams
  • Develop an understanding of Genedata’s portfolio and diverse culture

Skills & Experience


  • Experience with documented sales success in broad range of products and/or services related to life sciences/biopharmaceutical industry, including software, capital equipment in the areas of laboratory instrumentation, research, and other life science products
  • Experience with large account management, including contract negotiation and execution, building C-Suite relationships, and stakeholder management
  • Advanced knowledge of buying and contracting processes in biopharmaceutical industry and in B2B environments for software, capital equipment or services
  • Experience working across teams / segments / functions to facilitate efficient communication and drive cross-functional sales success
  • Fluency in English


Big Plus

  • Advanced degree in life science or related discipline
  • Successful leadership experience
  • Understanding drug discovery and development processes and associated value chain, ideally for biopharmaceuticals
  • Experience with internal mechanics of internationally operating complex companies organized in independent product focused business units responsible for their own P&L.
  • Track record in bringing teams together with otherwise diverging interests, in identifying common interests and joining forces with the goal of win-win situations for all stakeholders
  • Experience in using Salesforce for monitoring of opportunities


What We Offer

Genedata is on a mission to accelerate the pace of biopharma R&D. Our enterprise software solutions digitalize and automate lab operations so scientists can discover insights faster, push scientific boundaries farther, and drive change right now. With over two decades of success due to closely-knit teams of scientists, software engineers, and business experts, Genedata has become the market-leading provider of enterprise software solutions for biopharma R&D.

As a private and majority employee-owned organization, we empower each employee to be a contributing voice in the company operations and evolution. Our collective expertise in scientific R&D informatics, combined with our open and scalable software platform, makes us the essential technology for the operations of top biopharma companies and innovative biotechs worldwide.

We are headquartered in Basel, Switzerland and have subsidiaries in the US, Germany, UK, Japan, and Singapore.

Genedata offers an attractive Total Reward Package comprised of a competitive salary and attractive benefits in return for your contribution to our success.

As an equal opportunity employer, Genedata proudly celebrates diversity and believes in an inclusive workplace.

Next Steps

Genedata does not accept applications from recruitment agencies.
If you are interested in this position, please apply directly here.

Apply Now