Life Science Account Manager

Genedata transforms data into intelligence with innovative software solutions that incorporate extensive biopharma R&D domain knowledge. Multinational biopharmaceutical organizations and cutting-edge biotechs around the globe rely on Genedata to digitalize and automate data-rich and complex R&D processes. From early discovery all the way to the clinic, Genedata solutions help maximize the ROI in R&D expenditure. Founded in 1997, Genedata is headquartered in Basel, Switzerland with additional offices in Boston, London, Munich, San Francisco, Singapore, and Tokyo.

About the Role

As an Account Manager, you will play a pivotal role in our growth strategy. You’ll be responsible for managing a portfolio of existing accounts, building strong client relationships, generating new business, resolving conflicts, supervising account representatives, and tracking sales metrics. Your consultative approach, combined with your deep understanding of the industry, will drive successful outcomes for our clients. 

This full-time position is based in our office in Basel, Switzerland, but may have responsibility for specific geographic areas and/or specific accounts throughout Europe and North America. This position requires up to 20% travel within Europe on a regular basis and occasional international travel.

Your Responsibilities

• Results-Driven: You thrive on achieving targets and exceeding expectations.
• Deep Listening: Actively listen to clients, uncovering hidden needs and understanding their unique context. Use this insight to provide tailored recommendations.
• Consultative Selling: Engage with key stakeholders to understand their pain points, business objectives, and challenges. Tailor our solutions to address their specific needs.
• Challenger Sale Approach: Challenge conventional thinking, provoke thought, and present innovative solutions that disrupt the status quo. Be a strategic partner to our clients.
• End-to-End Solutions: Present comprehensive solutions that combine our consulting services and software licenses. Showcase how our offerings deliver tangible results, from process optimization to cost savings.
• ROI Focus: Demonstrate the value proposition of our solutions. Help clients envision the impact on their bottom line and overall business success.
• Strategic Mindset: We’re seeking someone who thinks beyond short-term targets. Your focus will be on building profitable and sustainable long-term partnerships. You’ll explore synergies, anticipate future needs, and create lasting value.
• Independence and Collaboration: Work independently while fostering a collaborative environment within the sales team. Leverage your expertise to contribute constructively to team discussions and strategies.

Skills & Experience

We are looking for a qualified salesperson with a strong entrepreneurial spirit to be a key member of our Account Management Team. The successful candidate will have the following background:

• A minimum of 2 years of B2B software and/or consulting sales experience: You’ve successfully sold complex solutions to enterprise clients.
• Biopharmaceutical Industry Knowledge: Demonstrable familiarity with biopharma processes, regulations, and challenges, particularly around digital transformation.
• Clear Communication: The ability to communicate the value behind the sophisticated scientific solutions we provide. The ability to be clear, concise and to the point- and to be able to think on your feet.
• Experience in Mass Spectrometry: While not mandatory, experience in mass spectrometry is a significant advantage. It allows you to engage in deeper conversations with clients, especially those in drug discovery and development.

In your motivation letter, emphasize how your distinct background and experiences align with the role. We are open to evaluating candidates who might not fulfill every requirement, provided they can persuasively argue why their particular skills and experiences are still highly relevant.